Terms & Conditions

About Us

D&A Business Solutions Ltd is a company registered in England & Wales (Company No. 11920067), VAT Registration No. 353841492. We are registered under the Energy Broker Alternative Dispute Resolution (ADR) scheme (Reg No. C35DABU01) and with the Information Commissioner's Office (ICO), Reference: ZA867666.

Registered Office: 1st Floor, Dover House, 764 Barking Road, London, England, E13 9PJ.
Trading Address: Unit-16 Metloc Business Centre, 37 Victoria Road, Romford, Essex, RM1 2LH.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply information relevant to your Purchase, including your business details, contact details, billing address and payment details.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct and complete. D&A Business Solutions Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide it to third parties, including our partner suppliers, for the purpose of completing your Purchase.

We reserve the right to refuse or cancel your order at any time for reasons including product or service availability, errors in the description or price, errors in your order, or if fraud or an unauthorised or illegal transaction is suspected. If we cancel your order, we will refund any payment you have made to us for that order. Subject to your statutory rights, we cannot accept liability for loss or damage arising out of such cancellation.

Third-Party Suppliers

Many of the products and services we arrange — including card payment services, PDQ machines, business telephone and broadband, business energy and utilities, business insurance and business bank accounts — are provided by third-party suppliers. Your contract for those products or services will be directly with the relevant supplier and subject to that supplier's own terms and conditions, including any cancellation rights, notice periods and early termination charges. We recommend that you read them carefully before you sign.

We may receive a commission from the supplier you choose, which may be included in the price you pay. You can ask us at any time for details of the commission we receive in connection with your contract.

Availability, Errors & Inaccuracies

We are constantly updating the products and services on the Service. They may be mispriced, described inaccurately or unavailable, and we may experience delays in updating information on the Service and in our advertising elsewhere. Any product or service shown on the Service is an invitation to make an enquiry and does not constitute a legally binding offer.

We cannot guarantee the accuracy or completeness of any information, including prices, quotes, savings, product images, specifications, availability and services. We reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. This is without prejudice to your statutory rights.

Contests, Competitions & Promotions

Any contests, competitions or other promotions ("Promotions") made available through the Service may be governed by separate rules. If you take part in any Promotion, please review the applicable rules as well as our Privacy Policy. If the Promotion rules conflict with these Terms, the Promotion rules will apply.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of D&A Business Solutions Ltd and its licensors. The Service is protected by copyright, trademark and other laws of the United Kingdom and other countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by D&A Business Solutions Ltd. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services, and shall not be liable for any damage or loss caused by your use of or reliance on them.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless D&A Business Solutions Ltd and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable legal fees) resulting from or arising out of: (a) your use of and access to the Service; or (b) a breach of these Terms.

Limitation of Liability

To the fullest extent permitted by law, in no event shall D&A Business Solutions Ltd, nor its directors, employees, partners, agents, suppliers or affiliates, be liable for any indirect, incidental, special or consequential damages, including loss of profits, data, use, goodwill or other intangible losses, resulting from:

• your access to or use of, or inability to access or use, the Service;
• any conduct or content of any third party on the Service;
• any content obtained from the Service; and
• unauthorised access to, use of or alteration of your transmissions or content,

whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement or course of performance.

D&A Business Solutions Ltd, its subsidiaries, affiliates and licensors do not warrant that: (a) the Service will function uninterrupted, securely or be available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.

Exclusions

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the laws of England and Wales.

Subject to the paragraph above, we will not be liable to you or any other person for any indirect, consequential, special or exemplary loss or damage arising from, connected with or relating to your use of the Service, these Terms or their termination — including loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill — under any theory of liability (whether in contract, tort, breach of statutory duty or otherwise), even if we have been advised of the possibility of such loss or damage.

Complaints

If you are unhappy with our service, please contact us at contactus@dabusinesssolutions.com or call 020 3726 8725. We will acknowledge your complaint and aim to resolve it as quickly as possible.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions, and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from them.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of it. If any provision is held invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding the Service and supersede any prior agreements.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree, you must stop using the Service.

Privacy & Cookies

Our Privacy Policy and Cookie Policy form part of these Terms, and you should read them before using the Service. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.